ligahokiFrequently Asked Questions

Users on ligahoki ask about account setup, deposits and withdrawals, game categories, security, and support channels. This page answers the most common questions we receive. If your question is not covered here, contact our customer support team during business hours via email or in-app messaging.

This FAQ covers practical topics: how to register, which payment methods we accept, what games and markets we offer, and how to stay secure on your account. For detailed legal information, see our legal notice and terms and conditionsFor privacy details, read our privacy policy

We at ligahoki operate on a jurisdiction-restricted basis. Our services are available only where local law permits. If you are unsure whether ligahoki is available in your area, do not create an account. Users are responsible for verifying that access and use comply with the laws of their own jurisdiction.

Account and registration

When you open an account on ligahoki, we ask for a username, email address, password, mobile number, and confirmation that you agree to our terms and conditions. Your username must be 3–20 characters (letters and numbers only). Your password must be at least 8 characters and include uppercase, lowercase, and a number. We use your email and mobile number for account notifications, support contact, and account recovery. Before you can withdraw funds, we will ask you to complete identity verification (KYC), which requires a government-issued ID and proof of address. This process helps us comply with local regulations and protect your account.

The account-opening process on ligahoki has three steps. First, visit our registration pageenter your username, email, password, and mobile number, and agree to our terms. Second, confirm your email address by clicking the link we send you. Third, log in and complete identity verification (KYC) by uploading a government-issued ID and proof of address. Once your KYC is approved, you can deposit and withdraw. The entire process takes a few minutes, though KYC approval may take up to one business day. If you have questions during registration, contact our support team.

If you suspect unauthorized access to your ligahoki account, contact our customer support team immediately. Do not attempt to log in again if you believe your account has been compromised. Our support team will help you secure your account, reset your password, and review any suspicious activity. We will respond during business hours. If you cannot access your email or mobile number, provide as much detail as you can about your account (username, registration date, recent activity). We take account security seriously and will investigate your report.

Payments and transactions

We accept deposits via DANA, OVO, GoPay, ShopeePay, LinkAja, QRIS, and bank transfer (BCA, Mandiri, BRI, BNI). Deposit ranges vary by payment method. Most e-wallet methods (DANA, OVO, GoPay, ShopeePay) support deposits from a minimum amount up to a daily limit set by your bank or e-wallet provider. Bank transfers (BCA, Mandiri, BRI, BNI) also have minimum and maximum limits per transaction. QRIS deposits work similarly. We do not set artificial minimums or maximums; your payment provider does. If you are unsure about your payment method's limits, check your bank or e-wallet app, or contact our support team.

To deposit via DANA, OVO, or GoPay on ligahoki, log in to your account and go to the deposit page. Select your payment method (DANA, OVO, or GoPay). Enter the amount you want to deposit. You will be redirected to your e-wallet app or a payment gateway. Confirm the transaction in your e-wallet. Once confirmed, the funds appear in your ligahoki account immediately. If the deposit does not appear within a few minutes, check your e-wallet transaction history to confirm the payment went through. If you see the charge in your e-wallet but not in ligahoki, contact our support team with your transaction ID. We will investigate and credit your account if needed.

We offer a weekly cashback promotion to active users on ligahoki. The exact terms vary by week and are posted in your account dashboard. Cashback is typically calculated as a percentage of your net losses (deposits minus withdrawals) during the week. Cashback is credited to your account on a set day each week, subject to verification. Cashback is not guaranteed and may be subject to wagering requirements or other conditions. Check your account dashboard or contact our support team for the current week's cashback terms. Cashback is a promotional offer and may change or end at any time.

To open a support ticket on ligahoki, log in to your account and use the in-app messaging feature or email our support team at the address listed on our customer support pageDescribe your issue clearly and include any relevant details (transaction ID, game name, payment method, etc.). Our support team will respond during business hours. Response times vary depending on the volume of requests, but we aim to reply within one business day. If your issue is urgent, mark it as such in your message. For account security issues, contact support immediately rather than waiting.

Game rules and categories

ligahoki offers four main game categories. Sportsbook: football (Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League), badminton, and MotoGP. Live dealer: blackjack, roulette, baccarat, and Dragon Tiger with multi-camera studios. Slots: Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways, with daily and weekly tournaments. Esports: Mobile Legends, Free Fire, and PUBG Mobile markets. Each category has its own rules and payout structure. Read the rules for each game before you play. If you have questions about a specific game, contact our support team.

Security and account care

We use encryption and standard security practices to protect your account and data on ligahoki. Your password is encrypted and never stored in plain text. Your payment information is handled by third-party payment processors using industry-standard security. We do not store full credit card or bank account details. We use SSL encryption for all data transmitted between your device and our servers. We recommend using a strong, unique password and not sharing your login details with anyone. If you suspect unauthorized access, contact our support team immediately. For full details on how we handle your data, see our privacy policy

ligahoki is available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with the laws of their own jurisdiction. We do not claim to be licensed in any specific country or region. If you are unsure whether ligahoki is available in your area, do not create an account. Consult a legal professional in your jurisdiction or contact your local gaming regulator. For more information, see our legal notice

If you forget your password on ligahoki, click the "Forgot your password?" link on the login page. Enter your email address or username. We will send you a password-reset link to your registered email address. Click the link and follow the instructions to create a new password. The reset link expires after a set time (usually a few hours), so act quickly. If you do not receive the email, check your spam folder. If you still cannot reset your password, contact our support team with your username and registered email address. We will help you regain access to your account.
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